Most Challenging Communication 7: Relating to Power, Process & People Types
There are many tools on the market today which identify various behavioral styles. Our behavioral style can include how we naturally relate to others, as well as any learned behaviors we have developed over time. The following strategy for dealing with various behavioral styles is a hybrid of several complimentary approaches. I refer to these three as Power, Process and People types.
While we are all a blend of the three styles, we each have our strong suit; that one style that is stronger than the other two. Some of us are more attuned to Power, some to Process and some to People. It’s important to understand our own style, and then to learn and speak the language of the other two styles. This allows us a broader reach and greater effectiveness with people. It’s one more way of building rapport and successfully connecting with others.
Recognizing the Three Types
Power types need to win, to be right and to be respected. They are dominant or aggressive in their style. Process types need facts, information or details. They are more detached or analytical in their style. People types need warmth, interaction and to be liked. They are more dependent and amiable in their style.
Relating to the Three Types
With Power types it’s best to communicate in a direct, bottom line, to- the-point manner. Process types want you to convey information in a factual, detailed and less emotional way. With People types you must express warmth and friendliness when delivering your message.
With Power types you must be FIRM. With Process types you want to be FACTUAL. With People types you must be FRIENDLY
